For field operations and revenue leaders
Dispute every overcharge. Not just the big ones.
Runink FACE checks every freight bill against your rates and records, drafts the dispute, and sends it when you approve.
Runink FACE: Fulfilment Autonomous Claims Engine. Runs on your servers or ours. No outside AI service.
Drafted dispute · carrier invoice
Billed weight is higher than the scale ticket.
Rule: bill the pickup weight at the agreed rate.
Records attached
- INVcarrier_invoice_7731.pdfread
- BOLbill_of_lading_MSKU4419.pdfread
- RATErate_agreement_2026.xlsxcompared
Likely cause
Re-weighed at the hub. Same lane, same pattern before.
Approved by A. Morgan · 09:14 · sent with three records
How it works
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It reads what you keep
Invoices, orders, claims, port records and sensors. Nothing to replace.
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It drafts the action
A dispute, claim or order, with the rule, the records and the likely cause.
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You approve it
One click sends it. Your name and the time stay on the record.
Six places revenue leaks
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Catch it
Overcharges and duplicate bills
Every invoice checked against your rates.
Freight audit · Finance
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File it
Damage, shortage and late claims
Drafted inside the filing window, evidence attached.
Claims desk
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Clear it
Demurrage and detention
The held container and the missing paper, named early.
Operations · Trade compliance
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Redraft it
Fulfilment plans that go stale
New orders drafted when the morning plan breaks.
Field operations
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Prove it
Cold-chain loss
Door photo and papers read together, claim drafted.
Field operations · Quality
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Fix it
The same loss every month
Causes ranked by the fix that matters most.
CRO · Revenue operations
It runs on your machines
- Your servers or your cloud Dedicated and Enterprise run on machines you control.
- No outside AI service The model runs where FACE runs, on every licence.
- Every decision on record Who approved, when, and what they changed.
Software you run, not a service that files for you
| Question | Outside recovery service | Runink FACE |
|---|---|---|
| What it reads | Invoices you hand over, often with your logins. | Every record your systems already hold. |
| What comes back | A credit. | A drafted action, its cause and its records. |
| Who decides | The service. | A named person on your team. |
| Where records go | The provider's systems. | Machines your licence names. |
Prices, including the success fee on recovered claims: pricing.
Start with one month of invoices
- Send one month Invoices or claims, plus your rate sheet.
- We read it in FACE Every line, against its rate and records.
- We walk it with you Half an hour: findings, drafts and causes.
Questions
Recovery
What is revenue leakage in logistics?
Money a shipper was owed, or should never have paid, and did not get back: carrier overcharges, bills paid twice, claims left to expire, demurrage on a held container and orders that miss their window.
How do I find freight overcharges without checking every invoice by hand?
Compare each invoice with the records behind it: the receipt, the weight and the rate that applied that day. Runink FACE does that for every invoice and drafts the dispute for your analyst to approve.
How do I stop freight claims from expiring?
Make each claim cheap to build. FACE gathers the freight bill, the proof of delivery and your service terms, and drafts the claim inside the carrier’s filing window.
How it works
What is an actionable twin?
A live copy of a site, an asset or an order, kept current from your own records. FACE checks each twin against your rules and turns what differs into a drafted action for a person to approve.
How does FACE find the root cause of a loss?
For each claim it lists the causes and estimates how much fixing each one would change the outcome, then ranks them, with the records behind each.
Do we need to replace our TMS, WMS or ERP?
No. FACE reads from the systems you already run and leaves your records as they are.
Buying
Is FACE an outsourced recovery service?
No. It is software your team runs, and a named person approves every dispute, claim and order. Prices, including the success fee on recovered claims, are on the pricing page.
Does our data leave our servers?
On the Dedicated and Enterprise licences FACE runs on your own servers or cloud account. On every licence, nothing is sent to an outside AI model provider.
Who in the company uses it?
Field operations managers for fulfilment orders and exceptions, claims and freight audit teams for disputes and claims, and revenue leaders for what was recovered and why it was lost.
Send one month of invoices.
Freight invoices or claims, and the rate sheet they should match. If the losses you carry are not the shape FACE addresses, we will say so.
Book a consultation
Half an hour, with whoever owns the problem in the room. We will walk one real example of yours end to end.
Choose a timeOr write to us
Tell us what is costing you, in your own words. We reply within one working day.
Message received
Thank you. We will reply within one working day.
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