Telecom
Service delivered against service rated. Rated against billed. Billed against collected. Your interconnect traffic against theirs. Each is two records that ought to agree, over a stream too long to read — which is why the work was built on samples.
The affected population is small. It moves no monthly aggregate, fires no threshold, and rarely turns up in a sample.
A monthly sweep produces an estimated error rate. To fix anything, operations needs the affected accounts individually.
Traffic as you recorded it, as the counterparty recorded it, and the agreement that sets the rates. Three sources, one difference that matters.
Site builds and equipment purchases follow the plan, approve, procure, spend sequence of any capital programme — spread over many small sites, which makes sampling worse.
One function in telecom already does this work by hand. The rest inherit the same shape.
Revenue assurance
The comparison runs at the transaction, not as a monthly sweep, so the remedy is a configuration correction and a re-rate.
Interconnect and partner settlement
Both parties' records of the same traffic, read against the agreement that sets the rates, continuously rather than at period end.
Finance and procurement
"Where is our risk concentrated across plan to books?" has an answer that updates rather than one that gets compiled.
Compliance and data protection
Rules about subscriber data are applied to the flows, and the evidence that they operated is written as the work happens.
Engineering and IT
Reasoning runs on your own hardware; records and credentials stay on your systems.
The figures below are yours, not ours. Write down where you stand today, before anything changes — a baseline stops being recoverable once things start improving.
| The measure | Your figure today | What moves it |
|---|---|---|
| Rating accuracy, and the usage it under-bills | The rating error rate revenue assurance reports upward, and the sample size and month behind it. Then a month of mediated usage against what billing charged. | It stops being an estimate: each account's rated output is read against its own plan terms, so under-rated usage arrives as named accounts a re-rate can still fix. |
| Credit notes and billing disputes — volume, value, days to resolve | Credit notes raised against billing errors over the last four quarters, from the billing ledger, with opened and closed dates. | Volume down, because the error is caught before the invoice goes out. Days to resolve down, because each item carries the records it came from. Billing-dispute churn follows. |
| Interconnect and wholesale settlement differences | Your last settlement cycle with each major counterparty: value in dispute, open items, age of the oldest. | Fewer reach dispute, and those that do age less, because your traffic, the counterparty's and the agreed rates are read against each other while both sides still hold the detail. |
| Capital committed against equipment in service | For the current rollout programme: approved spend, purchase orders, equipment received and sites carrying traffic, side by side. If that view takes a week to assemble, the lag is part of the measure. | The gap narrows, because equipment at a site that was never turned up shows as an exception the day the records disagree. Order-to-activation becomes a standing figure. |
| Time from a control failing to somebody knowing | Your last few rating, provisioning or settlement incidents: the date the fault began against the date someone was told. | Down — and it governs the rest, since each of them depends on how long a wrong rule ran unnoticed. Comparisons run as the traffic arrives, so the interval is set by the process, not the reporting calendar. |
The reasoning runs on hardware you own. Subscriber records, usage detail, contracts and credentials are read where they already live. Nothing goes to an outside model provider.
When something has to be checked in public — a competitor's tariff, a supplier, a regulator's notice — the system reads the web itself, with its own browser. No outside search company sits in the middle.
Runink is founder-led. The person in the first meeting is the person who designed the thing being discussed.
Chief executive and technical founder
Dan Paes has spent more than twenty years inside other people's enterprises, running digital transformation and full-scale modernisation programmes for global organisations. The long kind: what is being replaced is what the business is running on that morning, and the work is judged on whether anything broke.
He founded Runink and runs it as chief executive. Technical founder is the more useful half of that title — he sets the architecture and works in the code, so the person answering an architecture question in a first meeting is the person who decided the answer, and the distance between a question and a change is short.
It is also why the platform is shaped the way it is. It runs on hardware the customer controls, and the reasoning about their data stays there. That is the more expensive way to build it and it closes off the convenient route, which is the kind of decision that has to be settled by whoever owns the architecture rather than left where it can quietly be traded away.
He is a FINOS Ambassador. FINOS is the Fintech Open Source Foundation, part of the Linux Foundation, and the work there is interoperability between institutions that share a market but not their infrastructure and never their data. It is the same problem this platform is pointed at, argued in the open, in front of people who say so when it is wrong.
20+ years
Digital transformation and full-scale modernisation for global enterprises.
CEO and technical founder
Runink. Sets the architecture and writes code in it.
FINOS Ambassador
Fintech Open Source Foundation, a Linux Foundation project. Open source interoperability, in public.
Check any of it
Bring one comparison and the agreement that governs it — rating output against plan terms, or a month of interconnect traffic against the settlement. Half an hour is usually enough to see whether the differences that matter are the shape this finds. Bring today's figures for the measures above too; they are your baseline.
The long version: what gets read, what a finding contains, how a second independent judgement is formed, and who approves.